SHIPPING & RETURNS

Fast & Reliable Delivery

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We proudly ship worldwide with trusted carriers — DHL, FedEx, and UPS — to ensure your order arrives safely and on time.

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Processing & Production Time

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• In-Stock Hair: Ships within 1–3 business days after payment is confirmed.

• Custom / Made-to-Order Hair: Please allow up to 3 weeks for production before shipping. Each piece is handcrafted with care and attention to detail.​

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Estimated Delivery Times (After Shipment)​

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• America2–5 Business Days

• Europe3–6 Business Days

• South America3–6 Business Days

• Africa3–7 Business Days

• Australia3–5 Business Days

   Delivery times may vary slightly depending on customs and local courier services.

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Tracking

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Once your order ships, you’ll receive a tracking number so you can follow your package’s journey.

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Additional Information

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• Please double-check your shipping address before completing checkout.

• We’re not responsible for delays caused by customs or courier issues, but we’ll always do our best to assist.

• Stock hair ships quickly; custom hair is made just for you and takes up to 3 weeks to complete.